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Call Flow Diagrams

This page provides detailed call flow diagrams for different scenarios across 2G, 3G, and 4G/LTE networks, showing how calls are established, maintained, and terminated.

Table of Contents

  1. 2G/3G Circuit-Switched Call Flows
  2. VoLTE Call Flows
  3. CSFB (Circuit Switched Fallback)
  4. Roaming Call Flows
  5. Call to PSTN

2G/3G Circuit-Switched Call Flows

Mobile Originated Call (2G/3G)

A call initiated by a mobile user to another mobile or landline.

Key Points for 2G/3G Calls

Signaling Protocol: ISUP/BICC over SS7

Call Setup Phases:

  1. Service Request: Mobile requests call service
  2. Number Analysis: MSC determines routing
  3. HLR Query: Locate called party
  4. Resource Allocation: Traffic channels assigned
  5. Alerting: Called party rings
  6. Answer: Call connects
  7. Active: Circuit maintained
  8. Release: Resources freed

Circuit Characteristics:

  • 64 Kbps dedicated bandwidth
  • Guaranteed QoS
  • Resources held for entire call duration
  • Same path for all voice data

Mobile Terminated Call (2G/3G)

An incoming call to a mobile user.

Paging Process

Why Paging?

  • Mobile's exact cell unknown
  • Only Location Area is known
  • Must broadcast page to find mobile

Paging Steps:

  1. MSC sends page to all BTS in Location Area
  2. BTS broadcast on PCH (Paging Channel)
  3. Mobile listening on PCH hears its identity
  4. Mobile responds on RACH (Random Access Channel)
  5. Call setup proceeds

VoLTE Call Flows

VoLTE Mobile Originated Call

Key Differences from Circuit-Switched

AspectCircuit-Switched (3G)VoLTE
SignalingISUP/SS7SIP
Setup Time4-7 seconds1-2 seconds
QoS SetupCircuit reservationDedicated bearer (QCI=1)
Media64 Kbps circuitRTP packets
CodecAMR-NBAMR-WB (HD)
NetworkCS domainPS/LTE

VoLTE IMS Registration

Before any VoLTE call, the UE must register with IMS.

IMPU: IP Multimedia Public User Identity (tel:+15551234567) IMPI: IP Multimedia Private Identity (used for authentication) ISIM: IMS Subscriber Identity Module


CSFB Call Flow

CSFB (Circuit Switched Fallback) - Used when LTE device doesn't support VoLTE but needs to make voice call.

CSFB Issues

Problems:

  • Long call setup delay: 4-7 seconds (vs 1-2 for VoLTE)
  • Network switching: Drops from 4G to 3G
  • Data speed drop: From LTE to 3G speeds
  • Battery drain: Switching between RATs
  • Poor user experience

Solution: Deploy VoLTE!


Roaming Call Flows

VoLTE Call While Roaming

Key Points:

  • Signaling goes through home S-CSCF
  • Media path can be optimized (direct or via home)
  • Roaming agreements required
  • Local Breakout: Media stays in visited network (more efficient)

Calls to PSTN

VoLTE to PSTN Call

Protocol Conversions


Handover Scenarios

VoLTE to VoLTE Handover (Same eNodeB)

Result: Seamless handover, no call drop

VoLTE to 3G Voice (SRVCC)

SRVCC (Single Radio Voice Call Continuity) - Hands over from VoLTE to 3G CS voice.

Use Case: Moving from LTE coverage to 3G-only area


Call Latching in VoLTE

"Call latching" refers to how a call is established and maintained on the VoLTE network using dedicated bearers.

Bearer Establishment Process

Bearer Types

Call "Latches" to Dedicated Bearer:

  • Dedicated bearer created specifically for voice
  • QCI=1: Highest priority, low latency
  • GBR (Guaranteed Bit Rate): Reserved bandwidth
  • Different from default Internet bearer

Summary Tables

Call Types Comparison

Call TypeNetworkSignalingMediaSetup Time
2G/3G CSCircuit-SwitchedISUP/SS764 Kbps TDM4-7 sec
VoLTEPacket (LTE)SIPRTP (AMR-WB)1-2 sec
CSFBLTE→3G fallbackMixed64 Kbps TDM5-8 sec
SRVCCLTE→3G handoverSIP→ISUPRTP→TDMSeamless

Key Protocols

ProtocolPurposeUsed In
ISUPCall signaling2G/3G CS
SIPSession signalingVoLTE, IMS
RTPReal-time mediaVoLTE
BICCBearer-independent signaling3G R4
H.248Media gateway controlMGCF↔MGW
DiameterAAA, policy controlPCRF, HSS

Conclusion

Understanding call flows is essential for:

  • Troubleshooting call failures
  • Optimizing network performance
  • Debugging signaling issues
  • Planning network upgrades
  • Understanding QoS mechanisms

Evolution Summary